Study Protocol for a Scoping Review on Social Presence
In the field of e-learning and distance education, there has been a significant amount of research activity surrounding the construct social presence. However, a scoping review on social presence has yet to be conducted. Therefore, the purpose of this brief review is to provide an overview of the research protocol developed for a scoping review of social presence. The methodology developed by Arksey and O’Malley for the conducting of scoping reviews will guide the study. It will include a search of six electronic databases followed by a two-stage screening process. Of those studies identified for inclusion, data will be extracted using a standardized form. For data pertaining to study characteristics a descriptive numerical analysis will occur. A qualitative content analysis will be undertaken for the qualitative data extracted. Results will be charted and mapped enabling the development of a conceptual framework and best practices in the development and application of social presence. Results of the scoping review once completed, will be discussed within the context of current literature along with the identification of research gaps, limitations, and recommendations for future research.