Kansas City Kansas Community College Selects Parature’s Support Solution to Provide Technical Support
Prior to selecting Parature, KCKCC had an in-house solution in place; however, it did not provide adequate functionalities for logging, tracking, and documenting past support issues. After attending the WebCT Conference, where a variety of support solutions were showcased, KCKCC selected Parature for its ease of use, quick implementation, and depth of integrated features.