Instructor Feedback on a Formal Online Course Quality Assurance Review Process
This case study explored the impact a quality assurance course review had on instructors at University of Wisconsin – La Crosse (UWL). This in-house created rubric is used to conduct formal course reviews of online classes developed by instructors at this medium-sized Midwestern public university. Also included in this case study, are results from a survey completed by UWL instructors following the formal course review process. The survey was used to evaluate how the course review was received by instructors, if recommendations noted within the review were incorporated development work, and to determine if and how the process could be improved.