Archive for the ‘Quality Assurance’ Category

Supporting High Quality Teaching in Online Programs

The increasing popularity of standardized online course design mandates that administrators and course designers understand faculty and student perceptions of the value of specific course components in the online learning management system (LMS). The results of a survey sent to online faculty and students revealed that both groups value the inclusion of videos in course […]

An Interview with James Keevy (Podcast)

James Keevy, Chief Executive Officer of JET Education Services, talks with CHEA President Judith Eaton about digitization – its key features and importance – and the impact of digitization on higher education and quality assurance. Council for Higher Education Accreditation

Assessment and Quality: The Never-ending Challenge

Higher education has relied on assessments of learning for generations. The SAT, ACT, GMAT, LSAT, MCAT and GRE ostensibly test fitness for study. Licensure exam results in fields such as nursing, law and accounting are touted as a way to assess the quality of institutions. Programmatic accreditors expect external validation of learning (e.g., Accreditation Council […]

The Role of Service Quality Management in Students’ Re-Enrollment

The students’ re-enrollment can reflect as one of the indications of an educational institution’s service quality and student loyalty. The re-enrollment is identified by the condition that students enrolled in one semester would re-enroll in the next immediate semester. The main concern of this article is that there are many interrelated variables affecting students’ re-enrollment. […]

Has Quality Assurance Become Obsolete in the Digital Era? Policy Brief. Number 14

This is the era in which artificial intelligence (AI) has become more prevalent and is increasingly replacing mid-level skills across both the developed and developing worlds (Majumdar et al., forthcoming). This is also the era in which data privacy is becoming more regulated and the ability of the individual to own his or her own […]