Archive for the ‘Learner Support Services’ Category

Freshmen enrolling in college during the pandemic have an alternative

For college freshman seeking an alternative to enrolling at a traditional university during the pandemic, the higher education company Verto Education on Thursday announced the launch of a new program that will blend online and in-person learning. edscoop

The Effect of New Student Orientations on the Retention of Online Students

While there is a lack consensus as to whether orientations for online students should be completed on campus or online, research suggests that having an in-depth orientation and onboarding process increases the academic preparedness of online students and, consequently, improves retention. This action research study attempted to evaluate the effectiveness of an in-depth, virtual, student […]

Investigating the Usage and Perceptions of Third-Party Online Learning Support Services for Diverse Students

This article will explore usage patterns and perceptions of online learning support among university students. As higher education expands to include increasingly diverse student cohorts, alternative online-supported learning services have gained attention as a mechanism to support student success. However, there is a paucity of research regarding student perceptions and usage patterns for online support […]

The Role of Service Quality Management in Students’ Re-Enrollment

The students’ re-enrollment can reflect as one of the indications of an educational institution’s service quality and student loyalty. The re-enrollment is identified by the condition that students enrolled in one semester would re-enroll in the next immediate semester. The main concern of this article is that there are many interrelated variables affecting students’ re-enrollment. […]

Maturity Levels of Student Support E- Services Within an Open Distance E-learning University

The University of South Africa (UNISA) is one of the distance education universities that is shifting from open distance learning (ODL) to open distance e-learning (ODeL). UNISA started as a correspondence institution in the 1950s and it has since evolved into an ODeL university. The aim of this research was to assess and determine the […]

How Personalized Support and a Culture of Data Can Jumpstart Student Success

When graduation rates plateaued, the University of South Florida turned to predictive analytics and a case management approach to student support — with striking results. Campus Technology  

Student Transformative Learning Record (STLR): Displaying Student Success and Work-Readiness

University of Central Oklahoma’s Student Transformative Learning Record (STLR) leverages the LMS to assess coursework and co-curricular, informal learning experiences beyond an A-F grade. Students build their STLR Snapshot to show growth in five core employability soft-skill areas and display them in a streamlined way to back up their resume. Online Journal of Distance Learning […]

As email fades in popularity, Arizona State turns to its mobile app

OSU officials say the data of 636 students, prospective students and family members was exposed to hackers engineering a phishing attack. edscoop

Online Teacher and On-Site Facilitator Perceptions of Parental Engagement at a Supplemental Virtual High School

Just as they have in face-to-face courses, parents will likely play an important role in lowering online student attrition rates, but more research is needed that identifies ways parents can engage in their students’ online learning. In this research we surveyed and interviewed 12 online teachers and 12 on-site facilitators regarding their experiences and perceptions […]

This technology can help higher ed address students’ mental health

In 2018, the American Psychological Association found that more than one-third of first-year university students in eight countries reported symptoms consistent with a diagnosable mental health disorder. eCampus News was curious about how universities are addressing students’ mental health, so we spoke with Nancy Zlatkin, Psy.D., a psychologist at Florida International University (FIU). FIU has been […]