As organizations struggle to evaluate their return on e-learning, many are coming up with new ways of measuring results.
Scott Marshall knows about proving the value of online learning. As technology coordinator and instructional designer for Childrens Healthcare of Atlanta, Marshall has witnessed how Medicare and HMO cost cutting have pinched health care facilities in the wallet and how training executives in his industry are under increasing pressure to contribute to profits — something they may not have been accustomed to doing in the past.