A Telecommuting Tale as Told from Two Perspectives
The University of Wisconsin-Madison registrar’s office was already well on its way to building a progressive office culture when it took yet another step toward modernity, and opened the door to telecommuting. In this article the authors discuss how it happened when one staff member and her supervisor made the most of an unanticipated opportunity. The authors share lessons learned along the way in the hope that they may prove useful to others considering embarking on a similar journey.