A Conceptual Framework for Efficient Design of an Online Operations Management Course
This paper presents a framework for an efficient design of an undergraduate Operations Management online course based on Gagne’s Nine Events of Instruction. It demonstrates how to design an undergraduate Operations Management course effectively so that each of the nine events occurs. It also evaluates the resulting course using Quality Matters standards. The paper concludes by providing tips and lessons learned based on feedback from students and course designers over multiple iterations of course offerings.
