Online Student Services: What, Where, Who, When, How, and Most Importantly, Why
In 2002, I moved to academia after a career in the engineering industry. One of the questions I was asked in my interviews at the college was whether I could teach online. I had taught via distance learning in a fairly loose model, working with engineers and support staff across the globe in my role as a technical communications manager. To say I could teach online was a bit of a stretch, but I was not one to shy away from a challenge, and frankly, I really wanted this job.
