Web-Based Academic Support Services: Guidelines for Extensibility

October 10, 2005

AbstractUsing the experience of the University of Illinois at Springfield ‘s College of Liberal Arts and Sciences at the as a foundation for discussion, this paper addresses the provision of student support services to distant students within the context of development and expansion. Specific issues for consideration include: integrating student support functions with institutional technology and information systems; determining developmental concerns and their impact on scalability; and, identifying barriers related to systematic program expansion.

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