VTEL Responds to its Customers with Release of Galaxy Version 2.02
AUSTIN, Texas – After months of interviews with end users, purchase decision makers and resellers, VTEL® Corporation (Nasdaq: VTEL) improved several features of its leading videoconferencing system, Galaxy™, and is giving the resulting software upgrade, Version 2.02, to existing Galaxy customers free of charge. Aside from several performance improvements, enhancements in Galaxy 2.02 include:
- More features for working with still frame graphics, including annotation and faster slide send;
- User interfaces in German, Japanese and Chinese. VTEL operates a wholly owned foreign enterprise in China, where VTEL is the best-selling videoconferencing system;
- The H.331 broadcast feature, enabling one-way transmissions of audio and video to many recipient sites. H.331 transmissions are frequently broadcast via satellite and used in many VTEL customers throughout China;
- Uninstall capability to make future upgrades easier.
“VTEL is dedicated to listening to our customers—VTEL end users and resellers—and responding rapidly with continuous improvements,” explains Bob Swem, general manager, VTEL Products Group. “Innovation is critical to our competitiveness and were pleased to deliver Galaxy 2.02 to help our customers get even better ease of use and more productivity from their Galaxy videoconferencing systems. VTEL Products commitment to anticipating the needs of our customers and improving the quality of our products is one way weve earned the reputation for providing the best customer service in the industry.”
Exceptional Dedication to Education, Government Markets
Galaxy 2.02 is available free to any VTEL Galaxy customer, even if their Galaxy unit is no longer under warranty or covered by a service contract. VTEL is mailing the upgrade to warranty and service contract customers; all others can obtain the upgrade by contacting their VTEL reseller, by calling VTEL directly at 877-FOR-VTEL from the United States or Canada, or by calling 512-437-3328 from all other countries.
Based in Austin, Texas, VTEL Corporation is a global leader in designing, deploying and servicing visual communications solutions for enterprise networks. As a pioneer of multimedia-rich PC-based videoconferencing systems, VTEL is applying its quarter-century-long heritage of expertise to develop a common network management platform to drive visual communications compatibility standards for industry-wide interoperability over IP networks. VTEL also offers e-Learning solutions through its wholly owned subsidiary ArticuLearn™.
VTEL and its logo are registered trademarks of VTEL Corporation.
VTEL also maintains trademarks on the following names: Galaxy and ArticuLearn.
Phone: 512-437-2700, Fax: 512-437-2792.