Temple University Gains Cost Savings and Expertise by Outsourcing Technical Operations to SunGard SCT
MALVERN, Pa., February 03, 2005 â€” Temple University has extended its outsourcing relationship with SunGard SCT for five more years of on-site support of the University’s mainframe environment, it was announced today by SunGard SCT, an operating unit of SunGard (NYSE:SDS).
Temple University has relied on SunGard SCT outsourcing services since 1977. Under the contract, SunGard SCT will continue to provide technical operations, production control, operations support, technical services, and help desk support.
“By outsourcing these functions to reliable industry experts, our own IT staff can concentrate on development, system enhancements, and academic applications that help enhance our teaching and learning environment,” said Timothy C. O’Rourke, vice president for computer and information services, Temple University. â€œWe could not develop the expertise or make available the services provided by SunGard SCT as efficiently by ourselves. SCT has been a great partner.â€
“Outsourcing is another example of how SunGard SCT can provide an institution with tailored services and solutions to meet its individual needs,” said Mike Makos, vice president for outsourcing and application hosting, SunGard SCT. â€œIn this example, Temple University gains mission-critical support of its IT infrastructure with cost savings and with documented performance metrics.â€
SunGard SCT outsourcing services help to provide:
- Â· Predictable costs over the term of the contract,
Â· A combination of on-site and remote resources tailored to each institution,
Â· Mission critical management, infrastructure planning, and technical skills,
Â· The ability to control and adjust staffing levels during the contract,
Â· Additional as-needed staffing through just-in-time resources,
Â· Performance measurement driven by continuous improvement and service level metrics,
Â· Higher education best practice standards to help improve IT performance and value, and reduce operational risks.
About Temple University
Temple University, of the Commonwealth System of Higher Education, is a comprehensive public research university with more than 34,000 students. It has a distinguished faculty in 17 schools and colleges, including schools of Law, Medicine, Pharmacy, Podiatry, and Dentistry, and a renowned Health Sciences Center. Temple University is the 36th largest university in the United States, and it is the third largest provider of professional education (law, dentistry, medicine, pharmacy, and podiatric medicine) in the country. Based in Philadelphia, Pennsylvania, USA, Temple has five regional campuses, including the flagship Main Campus, Health Sciences Campus, and Center City Campus in Philadelphia; a major suburban campus — Temple University at Ambler; and a suburban art campus — Tyler School of Art — in Elkins Park. The University has an education center in Harrisburg, and international campuses in Tokyo, Japan, and Rome, Italy.
About SunGard SCT
SunGard SCT is a leading provider of software and services for higher education. SunGard SCT solutions help institutions create the Unified Digital Campus, an environment in which systems, individuals, and communities can interact seamlessly for learning, teaching, and administration. SunGard SCT supports more than 1,300 clients worldwide with administrative and academic solutions; portal, collaboration, and content management solutions; information access and business intelligence solutions; and integration solutions. For more information, visit www.sungardsct.com.
SunGard is a global leader in integrated software and processing solutions, primarily for financial services. SunGard also helps information-dependent enterprises of all types to ensure the continuity of their business. SunGard serves more than 20,000 customers in more than 50 countries, including the world’s 50 largest financial services companies. SunGard (NYSE:SDS) is a member of the S&P 500 and has annual revenue of $3 billion. Visit SunGard at www.sungard.com.
Trademark information: SunGard, the SunGard logo, and SunGard SCT are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders.