Royal & SunAlliance Goes ‘Live’ with Saba to 50,000 Employees Worldwide

October 10, 2002

REDWOOD SHORES, CALIF, Oct. 9, 2002 – Saba (Nasdaq: SABA), the leading provider of Human Capital Development and Management (HCDM) solutions, today announced that the global insurer, Royal & SunAlliance, has gone ‘live’ with the first stage implementation of Saba’s e-learning solution. The e-learning platform will provide training to around 50,000 employees in Royal & SunAlliance offices throughout the world.

The implementation of Saba3 Release4 took six weeks to complete and is now ready to be rolled out to all of Royal & SunAlliance’s global offices.

Andy Wooler, e-learning practice leader at Royal & SunAlliance said the process of integration had been extremely successful due to a cooperative effort between both companies. “As promised, the Saba Rapid Deployment Package took six weeks to implement and the reaction to the systems so far from our individual offices has been really positive,” said Mr. Wooler.

Royal & SunAlliance is acknowledged as a leader in promoting and utilizing e-learning and global knowledge sharing across its international organization. Recognizing the value of investing in its global learning requirements, Royal & SunAlliance was also able to see the immediate benefits Saba’s six-week rapid deployment could provide in helping the company meet government regulations.

“Our business needs to comply with regulations from the General Insurance Standards Council in the UK and with the Financial Services Reform Act in Australia to prove the competency of our people. Saba allows us to not only prove these competencies, but track and link competencies to job profiles and integrate them into Royal & SunAlliance’s total learning framework,” Mr. Wooler said.

Royal & SunAlliance is using the Saba platform to quickly convert its existing training content into an online training format. This allows Royal & SunAlliance to ensure knowledge consistency in a number of core competencies critical to the business such as underwriting, claims handling and customer service.

“The speed of implementation of Saba solutions assures rapid return on investment for our customers. We look forward to a long-standing relationship with Royal & SunAlliance and the rapid completion of future phases,” said Saba President and CEO, Geno Tolari.

About Royal & SunAlliance

Royal & SunAlliance is one of the world’s leading global insurers. The Group has operations in over 40 countries and provides cover in more than 130. It is also one of the world’s oldest insurance companies, tracing its roots back to 1710. Today the Group has around 50,000 staff worldwide, serving over 20 million customers.

About Saba

Saba (Nasdaq: SABA) is the leading provider of Human Capital Development and Management (HCDM) solutions. Saba offerings include an integrated Internet-based platform to manage learning, content, performance, talent, and collaboration; and related professional services. Organizations around the world rely on the Saba platform to ensure that their customers, partners, and employees have the knowledge and skills required to successfully execute business initiatives.

Among the Global 2000, Saba customers include Alcatel, Telecom Italia, DaimlerChrysler, EDS, Procter & Gamble, Medtronic, Anheuser-Busch, Ford Motor Company, Continental Airlines, General Electric, Cisco Systems, EMC Corp., i2 Technologies, and VERITAS Software. The Saba ecosystem of partners includes Allos, Buck Consultants and Mellon HR Solutions, Cisco, Deloitte Consulting, PWC Consulting, a business of PricewaterhouseCoopers, and SchlumbergerSema.

Saba recently earned the coveted position as the vision and execution leader in a leading analyst firm’s 2002 LMS “Magic Quadrant”. Founded in 1997, Saba is headquartered in Redwood Shores, California, with offices worldwide. For more information, please visit or call (877) SABA-101 or (650) 779-2791.

Saba, the Saba logo, and the marks relating to other Saba products and services referenced herein are either trademarks or registered trademarks of Saba Software, Inc. All other trademarks are the property of their respective owners.