Open Text Introduces Livelink for Learning Management Fully Integrated Web-based Training with Collaboration and Knowledge Management

March 21, 2002

Chicago, IL—March 20, 2002—Open Text™ Corporation

(Nasdaq: OTEX, TSE: OTC), worldwide leader in delivering collaboration and knowledge

management software, today announced the availability of Livelink® for Learning

Management™, a comprehensive, completely Web-based training management

system with support for real-time learning. Livelink for Learning Management

allows for the global management of all teaching and learning activities, enhancing

personal knowledge building through collaboration and team work.

Livelink for Learning Management is a powerful application that

goes beyond simple Web-based training by combining extensive training functionality

with real-time collaboration and the secure, centralized knowledge repository

and document management functionality of Livelink. Livelink for Learning Management

allows organizations to effectively manage the whole learning process, from

identifying training gaps, to organizing, maintaining and updating course content

and structure, onto establishing course schedules and automating registration

procedures, to taking tests and assessments and accelerating the delivery of

test results, to finally evaluating the impact of training on the organization.

According to a recent Gartner research report note entitled E-learning:

a Key Requirement for the Learning Enterprise by J. Lundy, published in December

2001, "an enterprise needs to track the knowledge base and development

needs of its employees. To this end, enterprises should deploy a learning management

system (LMS) as an administrative hub of an e-learning infrastructure and, more

importantly, as a management tool to track the progress of an overall knowledge

transfer campaign."

"Classic Web-based training is criticized for its loss of

the classroom atmosphere where ideas are shared freely and learning occurs from

teamwork activities," says Anik Ganguly, Open Text’s Executive Vice President

of Products. "Livelink for Learning Management is the unique solution in

the market because it supports real-time collaborative learning, in addition

to integrating training into the everyday processes. The added benefit of linking

directly to Livelink, the organization’s knowledge repository where knowledge

is continually renewed and updated, assures the student that course materials

are current and relevant."

Open Text provides Livelink training—Livelink e-Learning—to

its own customers using Livelink for Learning Management. Open Text’s Web-based

Livelink e-Learning delivers a comprehensive, cost-effective, and compelling

training program directly to the desktop. Open Text’s e-Learning program is

available either as a service hosted by Open Text or as a set of courses that

can be installed onto a customer’s production Livelink system. Livelink business

users from organizations around the world, such as Clarica and Edwards Air Force

Base, access Livelink e-Learning online courses.

With Livelink for Learning Management, users can:

  • seamlessly integrate Web-based training with the knowledge repository of


  • simultaneously train individuals across disparate locations and systems;

  • confidently ensure immediate access to courses, materials, schedules, and

    instructors via a Web browser;

  • conveniently store course materials for future use;
  • easily provide course flexibility to set course schedule, progress and pace;

  • effortlessly assess training results, skills improvement and human resources


  • virtually eliminate costs for logistics and travel.

About Livelink:

Livelink is the leader in collaboration and knowledge management for the global

enterprise. Its richly-featured enterprise services include virtual team collaboration,

business process automation, enterprise group scheduling and information retrieval

services, all tightly integrated into a solution that is easily customized and

extended. Livelink is essential to the effective management and development

of communities of interest that span organizations and industries. For everything

from the creation of complex e-community relationships to the automation of

simple e-business processes, Livelink delivers true dynamic collaboration between

individuals, organizations and large trading communities. Livelink servers are

fully Web-based and open-architected to ensure rapid deployment and easy access

to its full functionality through a standard Web browser. For more information,


About Open Text:

Since 1991, Open Text Corporation has delivered innovative software that brings

people together to share knowledge, achieve excellence, deliver innovation,

and enhance processes. Its legacy of innovation began with the successful deployment

of the world’s first search engine technology for the Internet. Today,

as the leading global supplier of collaboration and knowledge management software

for the enterprise, Open Text supports five million users across 4,500 corporations

in 31 countries and 12 languages throughout the world. As a publicly traded

company, Open Text manages and maximizes its resources and relationships to

ensure the success of great minds working together. For more information, visit

For more information, please contact:

Lisa Dekker

Public Relations

Open Text Corporation

1+519-888-7111 ext. 2473


Margaret E. Dobbin

Director, Public Relations

Open Text Corporation

+1-519-888-7111 ext.2410

Release Disclaimer:

This news release may contain forward-looking statements relating to the deployment

of Livelink and Livelink for Learning Management by customers, and future performance

of Open Text Corporation. Forward-looking statements are subject to certain

risks and uncertainties, and actual results may differ materially. These risks

and uncertainties include, among others, risks involved in the completion and

integration of acquisitions, the possibility of technical, logistical or planning

issues in connection with deployments, the continuous commitment of the Company’s

customers and other risks detailed from time to time in the Company’s filings

with the Securities and Exchange Commission (SEC), including the final prospectus

for the Company’s initial public offering of common stock in January 1996, Form

10-K for the years ended June 30, 1998, June 30, 1999, June 30, 2000, and June

30, 2001, and Form 10-Q for the quarters ended September 30, 2001 and December

31, 2001. Forward-looking statements are based on management’s beliefs and opinions

at the time the statements are made, and the Company does not undertake any

obligations to update forward-looking statements should circumstances or management’s beliefs or opinions change.