Information Mapping Introduces an Instructor-Led e-Learning Program – Developing Business and Technical Communications

October 10, 2001

Information Mapping, Inc. (, a global professional services firm, recently introduced an instructor-led e-learning program – Developing Business and Technical Communications™. This new course is designed as an effective and affordable alternative for people who want to learn to improve communication effectiveness, but have travel and time constraints that prevent them from attending traditional classroom training.

Improving Communication Effectiveness

The course uses a variety of e-learning techniques to teach workers about the principles and concepts of Information Mapping® method – a proven, research-based approach to designing and developing high-quality communications and content that is clear, accessible, modular, and reusable. Upon completion of the course, participants will be able to analyze the information needs of the audience, then organize and present content for maximum effectiveness and usability.

An e-Learning Solution for a Weak Economy

“When organizations need to cut costs and get more from their human resources, training and travel often take a backseat to other priorities,” said Tom Raleigh, Vice President of Sales and Marketing of Information Mapping. “In a weak economy, lost work time, high travel and classroom expenses, and scheduling difficulties will continue to derail classroom training initiatives even though these programs are necessary for enterprise and employee growth. We recognized these challenges and developed an e-learning delivery option to help workers and managers improve their writing and communication skills without leaving their desks.”

Program Features

Developing Business and Technical Communications™ is an eight-week, instructor-led, e-learning course presented in an interactive virtual classroom that offers 24-hour access. The course Web site includes weekly lessons and assignments, interactive quizzes, and areas to post additional resources and completed project work. . Participants receive individual attention and feedback from instructors and fellow students through live chats during virtual office hours, discussion groups, and e-mail. Weekly lesson summaries can also be downloaded and printed at the participants’ convenience. The program includes Formatting Solutions Pro® – a software tool to help users apply formats to their documents, 30-days of free Ask-An-Instructor support, and 90-days of free Formatting Solutions Pro® technical support.

Company Information

Information Mapping is a professional services firm specializing in knowledge management and e-content solutions. For the past 30 years, Information Mapping’s global network has worked with large organizations in more than 30 countries to help them improve their overall performance and operating efficiency. Information Mapping helps organizations optimize how they create, secure, distribute, retrieve, maintain, and use knowledge through consulting, content development, skill transfer, implementation support, and tools.