Implementation of a Quality Assurance Review System for the Scalable Development of Online Courses
With the growing demand for quality online education in the US, developing quality online courses and online programs, and more importantly maintaining this quality, have been an inevitable concern for higher education institutes. Current literature on quality assurance in online education mostly focuses on the development of review models and frameworks as well as the development of review rubrics. The development of comprehensive models in addition to the valid and reliable quality assurance review rubrics is very important for the development of quality online courses and programs. However, it is also important to maintain this quality once the quality is attained. Factors such as increasing number of online courses, dynamic faculty body delivering these courses, and disruptive innovations in online education continue to make the ongoing maintenance of the quality of online education particularly challenging. This article presents the development and implementation processes of an electronic quality assurance review system for the scalable development of online courses in a regional university in the Midwest US. In particular, we will introduce the context of online course development in the university, present the reasons for developing such a system, outline the framework of the system, and present the implementation process of the system. Finally, we will discuss the future recommendations for our existing system. Our goal is to present our case as a guide to those higher education institutes which are responding to growing demand in quality online education.
Online Journal of Distance Learning Administration