Equitrac Successfully Deploys Centra Collaboration Application to Train and Communicate with Globally Distributed Sales Force, Clients and Partners
LEXINGTON, Mass. (July 22, 2003) – Centra Software, Inc. (NASDAQ: CTRA), a leading provider of application software and services for real-time enterprise collaboration (RTEC), today announced that Equitrac Corporation, the global provider of document accounting solutions, is using Centra to successfully launch training programs for its sales force, field engineers and partners throughout the world.
Currently, Equitrac is leveraging the Centra application to facilitate highly interactive, online virtual classroom sessions to provide product training, demonstrate its document accounting solutions to remotely located clients and accelerate rollout of its new Siebel Customer Relations Management System to 400 employees worldwide. With plans in place to establish the Equitrac University in 2003, Equitrac estimates that the number of Centra users could reach 5,000 as the company broadens its training to the sales forces of alliance partners.
“Centra provides an easy-to-use collaborative solution that has resulted in a high adoption rate among our employees. We have used the Centra solution to interact online with office equipment manufacturers, resellers and our employees worldwide,” said Jim Kwock, senior vice president of Marketing & Global Alliances, Equitrac. “Our training initiative is important to us because our partners require ongoing training in order to ensure that they have the necessary skills to implement our solutions for their customers.”
Since Centra was deployed in April 2003, Equitrac has been able to reduce the number of on-site training sessions, which is costly and would have required in-person visits at multiple locations. With Centra, Equitrac has the flexibility to provide more effective, accelerated training programs to meet the needs of its diverse audience. According to Kwock, “We plan to expand our use of Centra to do certification training of resellers and other key partners.”
About Equitrac Corporation
Equitrac Corporation is the world’s leading provider of automated Document Accounting and Cost Recovery solutions. With 25 years of development, Equitrac’s software and hardware solutions are designed to track, record and report office automation expenses. Equitrac’s products are backed by state-of-the-art service and support and seamlessly integrate into today’s digital work environment, providing centrally administered document accounting to more than 10,000 organizations worldwide. For more information, visit www.equitrac.com.
Leading with a proven track record of helping more than 1,200 organizations increase revenue and improve business performance, Centra offers enterprise application software that enables organizations to deliver real-time communication, collaboration and learning across the extended enterprise. Centra offers solutions that deliver enhanced integration of real-time collaboration capabilities with departmental business processes, such as sales and marketing, and virtual teamwork. Available in 13 languages, Centra applications can be deployed as on-site software or through our ASP service and are supported by an active ecosystem of value-added partners, including Microsoft, Oracle, Siebel, Deloitte Consulting, EDS and Cisco. Organizations across every major industry and market sector choose Centra, including Cadbury Schweppes, McKesson, Sysco, Viacom and Stanford University. Headquartered in Lexington, Massachusetts, Centra serves a worldwide customer base throughout the Americas, Europe, Asia and Australia. For more information, visit www.centra.com.
Safe Harbor Statement
With the exception of the historical information contained in this release, the matters described herein may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, including but not limited to, statements concerning management’s expectations regarding future results of operations, and statements that involve risk and uncertainties that may individually or mutually impact the matters herein, and cause actual results, events and performance to differ materially. Without limiting the foregoing, the words “believes,” “plans,” “expects,” “anticipates” and similar expressions are intended to identify forward-looking statements. There are a number of important risk factors that could cause our results to differ materially from those indicated by such forward-looking statements. These risk factors include, but are not limited to, technological difficulties, the results of future research, uncertainty of product demand and market acceptance for the Company’s Centra 7 collaboration platform and its other current and future products, the effect of economic conditions, the impact of competitive products and pricing, technological difficulties and/or other factors outside the control of the Company, which are detailed from time to time in the Company’s filings with the SEC, which are available at www.centra.com/investorrelations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. The Company undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be made to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.
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phone 781-861-7000 * fax 781-863-7288