eLearning Provider Mindleaders Offers KnowledgePool’s Live Online Instructor Mentoring Service

March 6, 2001

DALLAS — March 5, 2001–Mindleaders, a US e-Learning provider, will offer its students access to KnowledgePool’s live 24 x 7 mentoring service alongside its own e-learning courseware.

KnowledgePool’s industry-certified, online subject matter experts will be available to Mindleaders’ students studying courses that range from technical IT training and programming to basic computer literacy.

Research published in August 2000 by Forrester Research (Online Training Needs A New Course, by John P. Dalton) found that over half of the training manager and knowledge officer respondents believe that lack of interactivity in online learning is a major obstacle limiting the effectiveness of the training. Interactivity has been a fundamental element of KnowledgePool’s online learning since it was first launched in 1995 and remains at the heart of the company’s e-Learning service, with live instructors, discussion forums, and chat rooms.

“We are pleased to provide Mindleaders’ students with a feature so vital to the success of their learning experience,” said Vince Rowe, vice president KnowledgePool. “Live interaction is a key success factor for any learning activity, and students need to be able to progress through their studies and receive answers to questions quickly in order to both move through the training and also to maintain their motivation.”

“This is the best of both worlds — the benefits of self-paced Web-based training combined with access to subject-matter experts for personalized, one-on-one interaction,” said Angus Carroll, chief operating officer of MindLeaders. “As a result, learners will have a flexible, well-rounded learning experience in which they determine how much and what kind of help they need from an online instructor. Organizations will receive a greater return on their training investment and enjoy reduced demands on their own Help Desk and other in-house experts.”

About KnowledgePool

KnowledgePool Inc., headquartered in Dallas, provides information technology (IT), personal and business skills training to corporate customers and IT professionals through its e-Learning service. The company is part of the KnowledgePool consortium, founded in 1994, which has operations in North America, Europe and Asia.

KnowledgePool’s e-Learning service is supported by online mentors who are professionally trained, experienced personnel located in the U.S., U.K. and Singapore. KnowledgePool’s objective is to successfully replicate the traditional classroom in an online environment with students having access to online tutoring and mentoring, downloadable training materials and real time chat forums. Online students are able to learn at a time that suits their lifestyle, regardless of where they may be in the world.

The company’s clients include organizations in retail, financial services, pharmaceutical, chemical and technology industries, as well as government agencies. KnowledgePool has strategic relationships with partners such as Microsoft and NETg. The company provides training and certification services for such organizations as AltaVista Live!, McDonald’s, British Airways, Avis and Rolls Royce.

In August 2000, KnowledgePool acquired the corporate career portal business of WorkLife Solutions Inc, one of America’s leading application service providers of integrated career management and human resource development web sites, and Maxim Training, one of the UK’s foremost independent developers of CD-ROM and online multimedia training in personal and management skills for the corporate market. www.knowledgepool.com

About MindLeaders

MindLeaders, headquartered in Columbus, Ohio, provides subscription-based, self-paced e-Learning courses to businesses, organizations, government agencies and home office users via industry-standard Web browsers. MindLeaders has a customer base of more than 700 organizations and a base of 1,500 Internet Service Provider and affinity partners worldwide. MindLeaders’ enterprise-quality courses are used for ongoing desktop, technical, professional development and practical skills training and just-in-time reference. www.mindleaders.com

Contact Information


Janet Barrett

+44 (0) 1753 604180


Michael A. Burns & Associates

For KnowledgePool

Kelly Acree