Economies of scale

March 27, 2001

Martin Duursma clicks on his Pocket PC, opening a view of his standard office e-mail program.He sifts through the bold-faced unread mail in the Outlook inbox, which, he says, has handled close to 13,000 items over the past 11 months. He wants to open a fresh e-mail with a bulky attachment, to prove how easy it is to handle a big file over a narrowband connection.