Docent Delivers Business Performance Management Solutions to OneBeacon

June 17, 2002

Docent Inc. (NASDAQ: DCNT) announced that OneBeacon Insurance Group has chosen Docent® to provide learning solutions for employees in its U.S. offices. Docent Enterprise™ will support the distribution, management and tracking of employee learning and competencies to identify strengths and professional development requirements on both an individual and organizational level.

OneBeacon also plans to leverage Docent Enterprise to deliver a greater business advantage to the extended enterprise, targeting its independent insurance agents who sell the company’s diverse products and services.

“OneBeacon chose to implement Docent’s business performance management solutions since it views ongoing education and skills development as essential to its future success,” said Carol E. Sideris, vice president, OneBeacon. “With Docent solutions, we plan to integrate learning and professional development into our corporate culture to reinforce our support of employee training and accomplishment.”

“The fierce competition in the insurance business demands that an organization’s front line be sufficiently trained to rapidly adapt and respond to industry-specific business challenges,” said R. Andrew Eckert, president and CEO, Docent. “OneBeacon is one of the growing number of enterprises that is leveraging business performance management solutions to create market opportunities by increasing employee productivity and performance.”

About OneBeacon

Headquartered in Boston, Massachusetts, OneBeacon Insurance Group is committed to being the leading independent agency property-casualty insurance group in the Northeast and for selected specialty businesses. With roots dating back 170 years and an A.M. Best rating of A (excellent), OneBeacon offers a wide range of personal, commercial and specialty products and services, which are sold exclusively through select property-casualty independent agents. Specialty operations are conducted on a national basis.

OneBeacon is a wholly owned subsidiary of White Mountains Insurance Group, Ltd., of Hamilton, Bermuda. White Mountains principal businesses are conducted through its subsidiaries and affiliates in the business of property/casualty insurance and reinsurance. The company is publicly traded on the New York Stock Exchange under the symbol “WTM.”

About Docent

Docent Inc. (NASDAQ: DCNT) offers the most complete solutions suite of business performance management applications that accelerate time-to-market, increase employee productivity and improve top- and bottom-line business results for enterprises around the world. Among its blue chip customers who recognize the strategic link between employee knowledge and meeting business objectives are Cingular Wireless, Harley-Davidson, Wachovia Corporation and United Airlines. Docent’s customer list features 315 companies, including 60 of the Fortune 500.

Only Docent offers the most robust, high-performance solutions suite designed to address the specific business challenges of multiple markets, including life science, energy, telecommunications, financial services, retail and manufacturing industries. Docent has the broadest and deepest relationships with the world’s most prominent consulting and systems integrators, including PricewaterhouseCoopers, Cap Gemini Ernst & Young and Deloitte Consulting. Docent is headquartered in Mountain View, Calif., with other offices throughout the U.S., Europe and Asia-Pacific. For more information visit

Docent, Docent Enterprise and the marks relating to Docent products and services referenced herein are either trademarks and/or registered trademarks of Docent Inc. All other names are trademarks and/or registered trademarks of their respective owners.


Roger Villareal

Benjamin | Weber Shandwick for Docent