DigitalThink Delivers on the Promise of E-Learning Standards

April 24, 2002

DigitalThink, Inc. (Nasdaq: DTHK), the leading provider of e-learning business solutions to Global 2000 companies, announced today its new, SCORM-native learning delivery system, providing a world-class learning environment for any standards-based e-learning content developed by DigitalThink or anyone else.

DigitalThink’s new delivery system offers unparalleled flexibility and quality, raising the bar for adaptive, effective and engaging e-learning environments. Unlike other systems that have added SCORM support as a surface feature, DigitalThink’s learning delivery system was designed from the ground up to deliver SCORM-based content, making it the only SCORM-native delivery system available in e-learning today.

“DigitalThink is proud of its long history as a leader in e-learning, and with our new, standards-based delivery system we are once again proving our customer focus by providing functionality that meets the everyday requirements of customers,” said Mike Pope, president and CEO of DigitalThink. “Our new capabilities in learning delivery make it easier than ever for current and future customers to drive critical information throughout their organizations and begin to experience the measurable business results of DigitalThink e-learning solutions.”

The new delivery system conforms to all required and optional specifications of the Sharable Content Object Reference Model (SCORM™) Version 1.2, the widely accepted industry standard for e-learning from the Advanced Distributed Learning (ADL) initiative.

The DigitalThink learning delivery system opens DigitalThink’s world-class learning environment to everyone building SCORM content with standard development tools. The open catalog feature makes it possible to deliver any standards-based e-learning content to a global audience through the industrial-strength DigitalThink E-Learning Platform. The course content will be displayed and delivered in the DigitalThink learning environment, providing learners with a robust, engaging learning experience that only DigitalThink can offer.

“DigitalThink is committed to learning experience excellence,” said Umberto Milletti, vice president of solutions management at DigitalThink. “Our new delivery system enhances DigitalThink’s world-class learning environment with the addition of features that focus on adaptability and personalization of the learning experience. The inclusion of performance- and role-based adaptability and tracking highlights our focus on results – we deliver learning in a way that has real impact on human performance and, therefore, business results.”

Among the features of DigitalThink’s new delivery system are: support for prescriptive pre-assessments, dynamic sequencing, enhanced soft skills simulations, a stand-alone desktop player and many other benefits, all based on e-learning industry standards.

About DigitalThink

DigitalThink, Inc. is the leading provider of e-learning business solutions to Global 2000 companies, delivering measurable business results through its award-winning content and powerful E-Learning Platform. The company’s complete array of e-learning solutions are tightly aligned with strategic business objectives, provide a highly engaging learning environment and include powerful management tools to measure learning effectiveness and return on investment (ROI). From workforce development to sales force effectiveness to customer acquisition and retention, DigitalThink e-learning has delivered business benefits to companies such as Charles Schwab & Co., Circuit City, DaimlerChrysler, Deutsche Bank, EDS, The Gallup Organization, GE Capital, KPMG Consulting, Mazda, McDonald’s, and Northwest Airlines. More information can be found on the Web at

“Safe Harbor” Statement under the Private Securities Litigation Reform Act 1995:

The statements contained in this release that are not purely historical are forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, including statements regarding DigitalThink’s expectations, beliefs, hopes, intentions or strategies regarding the future. All forward-looking statements included in this release are based upon information available to DigitalThink as of the date hereof, and DigitalThink assumes no obligation to update any such forward-looking statement. Actual results could differ materially from DigitalThink’s current expectations. Factors that could cause or contribute to such differences include, but are not limited to, our limited operating history, expected fluctuation of our quarterly revenues, our ability to recognize revenues in accordance with our expectations, successful hiring and retention of qualified staff and other factors and risks discussed in DigitalThink’s periodic filings with the Securities and Exchange Commission pursuant to the Securities and Exchange Act of 1934.