Creo Goes Live with Aspen for Worldwide Learning Initiative

November 18, 2002

BELLEVUE, Wash.–Nov. 18, 2002–Click2learn (Nasdaq:CLKS) today announced that Creo Inc. (Nasdaq:CREO) (TSX:CRE), a world leader in technology solutions for the graphic arts industry, has deployed the entire Aspen Productivity Suite(TM) — including Learning Management (LMS), Learning Content Management (LCMS) and Virtual Classroom (VC) modules — to provide a complete learning experience to more than 4,000 Creo employees worldwide.

Creo’s decision to implement the Aspen suite was based on the company’s increasing focus on delivering superior customer service to their worldwide customer base. By ensuring that all employees have access to the knowledge they need, when they need it, in the manner which best meets their individual learning style, Creo expects to not only realize efficiency gains, but to increase customer satisfaction and loyalty.

Initially, Creo used the Aspen LMS to drive a pilot program for 1,000 users in the North American product training and human resources groups. The pilot, based on a corporate university model, utilized Aspen to provide a centralized learning center that blended traditional instructor-led training with a new emphasis on online learning, including Web-based training and Internet seminars. In just 18 months, the program reduced operating costs, enhanced process efficiencies through automation, reduced headcount, removed redundant, inaccurate pieces of information, and — most significantly — showed an overall return on investment estimated at 374%.

“In the current economic environment, it is crucial for companies to deploy learning solutions that can demonstrate a significant return on investment,” said Kevin Oakes, chairman and CEO of Click2learn. “Creo is demonstrating that Aspen’s integrated and comprehensive platform not only lowers the total cost of ownership, but delivers productivity increases when learning technology is used strategically in the context of the overall business.”

Creo will support its global organization by integrating Aspen’s localization capabilities to accommodate foreign languages, multiple time zones and multiple currencies.

According to Roger Lines, Creo Corporate V.P. Customer Services and Solutions, Creo plans to increase its focus on training and knowledge transfer to encompass all employees within the next 12 months. “As we continue to expand globally, our customers will expect to receive a consistent level of service, at any time and in any country. Aspen’s robust and scalable capabilities will enable Creo’s customer service department to reach a new level of excellence.”

About Aspen 2.0

The highly acclaimed Aspen enterprise productivity application suite enables organizations to strategically manage corporate knowledge and workforce productivity to improve business performance.

With Aspen 2.0, the newest version of the Aspen Suite, organizations can — for the first time — enjoy a comprehensive, integrated solution for their learning needs. Aspen facilitates information management, knowledge exchange and multi-modal training, all under one platform with one seamless user experience. The Aspen Suite 2.0 Suite consists of separate, but integrated modules such as:

— Learning Management (LMS)

— Learning Content Management (LCMS)

— Virtual Classroom (VCS)

— Performance Management

— Collaboration, Knowledge Exchange & Instant Messaging

— Information Management

— Simulation Creating and Editing

— Auditing & Compliance Tracking

Whether organizations choose to deploy the entire Aspen suite, or to integrate select Aspen applications with existing infrastructure, Aspen’s standards-based (AICC, SCORM, XML, etc.) modular and open architecture is designed to lower the total cost of ownership of learning solutions.

About Creo

Creo is a world leader in solutions for the graphic arts industry. Core product lines include image capture systems; inkjet proofers; thermal imaging devices for films, plates and proofs; professional color and copydot scanning systems; and workflow management software. Creo is also an Original Equipment Manufacture supplier of on-press imaging technology, components for digital presses, and color servers for high-speed, print-on-demand digital printers.

About Click2learn

Click2learn (Nasdaq:CLKS) is a provider of enterprise software for Global 2000 organizations seeking to capture, manage and disseminate knowledge throughout their extended enterprise. Using Click2learn’s Aspen Enterprise Learning Platform, organizations can deploy highly interactive, personalized learning initiatives to achieve strategic business objectives. Many of the world’s best-known corporations use Click2learn’s technology to improve workforce performance, educate customers, and publish large volumes of learning content. Click2learn’s clients include Accenture, American Airlines, AstraZeneca, Century 21, Fujitsu, Microsoft, Pfizer, Symantec, and Towers Perrin. Based in Bellevue, Wash., Click2learn,, 800.448.6543, operates offices in the United States, Europe, Australia and Japan.

This announcement contains forward-looking statements that involve risks and uncertainties, including information contained in this document where statements are preceded by, followed by or include the words “believes,” “plans,” “intends,” “expects,” “anticipates” or similar expressions. For such statements, The Company claims the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from the results predicted, and reported results should not be considered as an indication of future performance. Factors that could cause actual results to differ from those contained in the forward-looking statements include, market acceptance of Click2learn’s e-learning solutions and competing e-learning offerings, the ability to successfully implement Click2learn’s solutions and increase revenues, the ability to successfully address technological developments and standards and the risk factors set forth in filings the Company has made with the SEC.

Click2learn, Aspen and ToolBook are trademarks of Click2learn. All other company and product names are the trademarks of their respective owners.

CONTACT: Click2Learn

Karen Peck, Director, Marketing Communications



John Atherly, Investor Relations, 425/637-1557