Click2learn Listed in Leader Quadrant in Magic Quadrant Update for Learning Management Systems

October 30, 2003

BELLEVUE, Wash.–(BUSINESS WIRE)–Oct. 29, 2003–Click2learn (Nasdaq:CLKS), leader in enterprise productivity solutions, today announced that it has been listed in the leader quadrant in the 2nd-Half 2003 LMS Magic Quadrant Research Note, an update of the Gartner Magic Quadrant report covering Learning Management Systems (LMS).

The new note is an update to the 2003 LMS Magic Quadrant, originally released in February 2003. The quadrant has been reconfigured for the second half of 2003 due to changes in the learning industry landscape. In the updated report, Click2learn moves from the Visionary quadrant, where it had been placed in the previous report, to the “Leader” quadrant.

To build the Quadrant, Gartner evaluates providers on ability to execute and completeness of vision, placing them in one of four quadrants, including Niche Players, Challengers, Visionaries and Leaders. According to Gartner, leaders are performing well today, have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market.

Click2learn is the only provider of a comprehensive, single-platform enterprise productivity suite on the market, something that continues to set it apart in the industry.

In the report, Gartner points out the importance of offering a suite of applications. “Some of the key things clients should look at from LMS vendors is their current and future focus not only on being an LMS provider but also on their ability to provide an e-Learning Suite, which includes an LMS, LCMS (Learning Content Management System), Virtual Classroom/Delivery, and Professional Services. A more tightly integrated e-Learning Suite often means lower costs when it comes to Services.”

“Gartner is one of the industry’s most valuable resources for organizations seeking vendor information to drive their learning technology choices. As such, we are delighted that Gartner has listed us in the leader quadrant and confirmed our longtime belief in the strength of an integrated suite offering,” said Kevin Oakes, Click2learn chairman and CEO. “We believe our market leadership comes from a history of innovating groundbreaking technologies like Aspen that transform a company’s ability to meet its business goals and succeed in its industry. We are confident that Click2learn’s unique product strategy and mission-critical value proposition will continue to resonate among enterprises around the world.”

Gartner defines a learning management system (LMS) as the infrastructure on which e-learning can be built and delivered, and is composed of six main components, including:

— Registration capabilities (curriculum, courses, instructional responsibilities)

    — Management of curriculum and courses
    — Skills and records management
    — Student interfaces to courseware
    — Administration (for example, test and assessment capabilities, certification, instructor assignment to the courses, any regulatory requirements and history)
    — External system application programming interfaces, including human resources (HR) and, optionally, enterprise resource planning systems

The Aspen Learning Management System is a global, scalable, 100% Web-based application that enables an organization to manage all aspects of learning. Aspen LMS delivers robust capabilities in the areas of performance management, competency management, auditing and regulatory compliance, learner registration and tracking, records management, facilities and curricula management and reporting. Aspen provides unparalleled levels of support for any blend of delivery environments including self-paced, live interactive and instructor led courses. The result is a well-trained workforce, increased productivity and business success.

To find out more about the Gartner LMS Magic Quadrant, visit

About the Aspen Enterprise Productivity Suite(TM)
Click2learn’s award-winning Aspen Enterprise Productivity Suite(TM) enables global organizations to strategically manage corporate knowledge and workforce productivity to improve business performance. With Aspen, organizations can deploy a comprehensive, integrated solution for their specific learning needs, all under one platform with one, seamless user experience. The Aspen Suite consists of separate but integrated modules, including

    — Learning Management (LMS)
    — Learning Content Management (LCMS)
    — Virtual Classroom (VCS)
    — Performance Management
    — Collaboration, Knowledge Exchange & Instant Messaging
    — Information Management
    — Simulation Creation and Editing
    — Auditing and Compliance Tracking

    Whether organizations choose to deploy the entire Aspen suite, or to integrate select Aspen applications with existing infrastructure, Aspen’s standards-based (AICC, SCORM, XML, etc.), modular and open architecture is designed to help companies reduce total cost of ownership and meet a wide variety of business goals.

    About Click2learn
    Click2learn (Nasdaq:CLKS) is the recognized leader in enterprise productivity solutions for Global 2000 organizations and government agencies seeking to improve business performance and workforce productivity. Using Click2learn’s Aspen Enterprise Productivity

    Suite(TM) and ToolBook authoring solution, many of the world’s best-known corporations improve sales force readiness, achieve and demonstrate regulatory compliance, improve speed and quality of customer service, and educate customers and partners, while at the same time realizing significant cost savings. Click2learn’s clients include such industry leaders as Accenture, American Airlines, AstraZeneca, Century 21, Fujitsu, Microsoft, Pfizer and Symantec. Based in Bellevue, Wash., with offices throughout the U.S., Click2learn (, 800-448-6543) also is represented in, Europe, Australia, Japan and India.

    This announcement contains forward-looking statements that involve risks and uncertainties, including information contained in this document where statements are preceded by, followed by or include the words “believes,” “plans,” “intends,” “expects,” “anticipates” or similar expressions. For such statements, The Company claims the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from the results predicted, and reported results should not be considered as an indication of future performance. Factors that could cause actual results to differ from those contained in the forward-looking statements include, market acceptance of Click2learn’s e-learning solutions and competing e-learning offerings, the ability to successfully implement Click2learn’s solutions and increase revenues, the ability to successfully address technological developments and standards and the risk factors set forth in filings the Company has made with the SEC. Click2learn, Aspen and ToolBook are trademarks of Click2learn. All other company and product names are the trademarks of their respective owners.

    The Magic Quadrant is copyrighted 2003 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

    CONTACT: Click2learn

    Karen Peck
    Investor Relations:
    John Atherly, 425-637-1557