Click2learn Announces Department of Defense Contractor Sierra Military Health Services Taps Aspen to Deliver Regulated Learning and Training to Employees

October 28, 2003

Sierra Military Health chose Aspen based on the strength of its single, integrated platform, as well as its flexibility and ease-of-use. The company will use a hosted deployment of the Aspen Learning Management System (LMS) to deliver, manage, track and report on required training – both online and instructor-led. The company already uses Click2learn’s ToolBook content and simulation authoring solution to create new employee orientation courses and other, mandatory courseware such as training to comply with the Health Insurance Privacy and Accountability Act (HIPAA) and other regulatory legislation.

“The primary challenges in our learning initiative are to provide quality training to a geographically diverse employee population and to be able to consistently prove compliance by tracking and reporting training results,” said Eileen Bracken, senior e-learning specialist at Sierra Military Health. “With more and more government regulation, we have increased the number of courses we deliver to our employees. Aspen will allow us to maintain verifiable records, demonstrating to the government that we have fulfilled our contract requirements. The system also gives us the tools to customize our training modules to our business segment.”

But, according to Bracken, the value of Aspen goes beyond helping the company achieve compliance. “Aspen will help us provide educational services to our employees more effectively, resulting in our enhanced ability to deliver quality healthcare services to our deserving men and women in uniform,” she said.

About the Aspen Enterprise Productivity Suite(TM)

Click2learn’s award-winning Aspen Enterprise Productivity Suite(TM) enables global organizations to strategically manage corporate knowledge and workforce productivity to improve business performance. With Aspen, organizations can deploy a comprehensive, integrated solution for their specific learning needs, all under one platform with one, seamless user experience. The Aspen Suite consists of separate but integrated modules, including

  • Learning Management (LMS)
  • Learning Content Management (LCMS)
  • Virtual Classroom (VCS)
  • Performance Management
  • Collaboration, Knowledge Exchange & Instant Messaging
  • Information Management
  • Simulation Creation and Editing
  • Auditing and Compliance Tracking

Whether organizations choose to deploy the entire Aspen suite, or to integrate select Aspen applications with existing infrastructure, Aspen’s standards-based (AICC, SCORM, XML, etc.), modular and open architecture is designed to help companies reduce total cost of ownership and meet a wide variety of business goals.

About Sierra Military Health Services, Inc.

Sierra Military Health Services is contracted by the Department of Defense to provide healthcare management services through the TRICARE program to active duty military members, their families, and retirees and their families throughout the Northeast and mid-Atlantic states and Washington, D.C. Sierra Military is a subsidiary of Sierra Health Services, Inc. (NYSE:SIE), a diversified healthcare services company that operates health maintenance organizations, indemnity and workers’ compensation insurers, military health programs, preferred provider organizations and multi-specialty medical groups. Sierra’s subsidiaries serve nearly 1.2 million people through health benefit plans for employers, government programs and individuals. For more information, visit the company’s website at For more information on the company’s military subsidiary, visit

About Click2learn

Click2learn (Nasdaq:CLKS) is the recognized leader in enterprise productivity solutions for Global 2000 organizations and government agencies seeking to improve business performance and workforce productivity. Using Click2learn’s Aspen Enterprise Productivity
Suite(TM) and ToolBook authoring solution, many of the world’s best-known corporations improve sales force readiness, achieve and demonstrate regulatory compliance, improve speed and quality of customer service, and educate customers and partners, while at the same time realizing significant cost savings. Click2learn’s clients include such industry leaders as Accenture, American Airlines, AstraZeneca, Century 21, Fujitsu, Microsoft, Pfizer and Symantec. Based in Bellevue, Wash., with offices throughout the U.S., Click2learn (, 800.448.6543) also is represented in, Europe, Australia, Japan and India.

This announcement contains forward-looking statements that involve risks and uncertainties, including information contained in this document where statements are preceded by, followed by or include the words “believes,” “plans,” “intends,” “expects,” “anticipates” or similar expressions. For such statements, The Company claims the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from the results predicted, and reported results should not be considered as an indication of future performance. Factors that could cause actual results to differ from those contained in the forward-looking statements include, market acceptance of Click2learn’s e-learning solutions and competing e-learning offerings, the ability to successfully implement Click2learn’s solutions and increase revenues, the ability to successfully address technological developments and standards and the risk factors set forth in filings the Company has made with the SEC. Click2learn, Aspen and ToolBook are trademarks of Click2learn. All other company and product names are the trademarks of their respective owners.

CONTACT: Click2learn
Karen Peck
Director, Marketing Communication
John Atherly
Investor Relations