Charter Communications Chooses Click2learn’s Aspen Suite to Power Company-Wide Learning

September 6, 2002

BELLEVUE, Wash.–Sept. 5, 2002–Click2learn (Nasdaq:CLKS) today announced that Charter Communications, Inc. (Nasdaq:CHTR) one of the top broadband communications companies in the U.S., has selected the Aspen Enterprise Learning Platform(TM), the industry’s most comprehensive e-learning solution, to drive the development and delivery of training content to more than 18,000 employees across 40 states.

“To remain successful, companies in the broadband communications industry must be able to respond effectively and efficiently to continually evolving technology,” said Kevin Oakes, chairman and CEO of Click2learn. “Using Aspen, Charter can deliver dynamic, just-in-time information to a wide range of employees, allowing everyone access to the information they need, when they need it. The result is significantly increased productivity and an overall increase in both employee and customer satisfaction.”

Charter will use the Aspen suite’s Learning Management Server

(LMS) and Learning Content Management Server (LCMS) to facilitate learning across the company by making relevant information available in any location at any time. Charter will capture, manage and deliver information that will enable all employees to improve critical skills, assess learning needs, and improve overall productivity. Aspen will also power the CharterCareerZone, an internal tool that enables employees to assess their job strengths, identify learning gaps and determine the appropriate training necessary to move within the Charter organization.

“Charter Communications is a company dedicated to providing its customers with a single means by which to connect and communicate,” said Laura Mainville Guenther, Charter’s vice-president of Learning & Development. “In our efforts to leverage training to increase efficiency, improve the speed and quality of course development, and facilitate career assessments and personalized learning, Click2learn’s Aspen platform, which delivers full functionality in a single, integrated platform, was an obvious choice.”

About Charter Communications

Charter Communications, A Wired World Company(TM), is among the nation’s largest broadband communications companies, currently serving more than 6.8 million customers in 40 states. Charter provides a full range of advanced broadband services to the home, including cable television on an advanced digital video programming platform marketed under the Charter Digital Cable(R) brand and high-speed Internet access via Charter Pipeline(R). Commercial high-speed data, video and Internet solutions are provided under the Charter Business

Networks(TM) brand. Advertising sales and production services are sold under the Charter Media brand.

A Fortune 500 and NASDAQ 100 Company, Charter was the 2001 recipient of the Outstanding Corporate Growth Award from the Association for Corporate Growth, the 2001 R.E. “Ted” Turner Innovator of the Year Award from the Southern Cable Telecommunications Association, and the 2001 Fast 50 Award for Growth from the St. Louis Regional Chamber and Growth Association. More information about Charter can be found at

About Aspen 2.0

The highly acclaimed Aspen enterprise productivity application suite enables organizations to strategically manage corporate knowledge and workforce productivity to improve business performance.

With Aspen 2.0, the brand new version of the Aspen Suite, organizations can — for the first time — enjoy a comprehensive, integrated solution for their learning needs. Aspen facilitates information management, knowledge exchange and multi-modal training, all under one platform with one seamless user experience. The Aspen Suite 2.0 Suite consists of separate, but integrated modules such as:

— Learning Management (LMS)

— Learning Content Management (LCMS)

— Virtual Classroom (VCS)

— Performance Management

— Collaboration, Knowledge Exchange & Instant Messaging

— Information Management

— Simulation Creating and Editing

— Auditing & Compliance Tracking

Whether organizations choose to deploy the entire Aspen suite, or to integrate select Aspen applications with existing infrastructure, Aspen’s standards-based (AICC, SCORM, XML, etc.) modular and open architecture is designed to lower the total cost of ownership of learning solutions.

About Click2learn

Click2learn (Nasdaq:CLKS) is a provider of enterprise software for Global 2000 organizations seeking to capture, manage and disseminate knowledge throughout their extended enterprise. Using Click2learn’s Aspen Enterprise Learning Platform, organizations can deploy highly interactive, personalized learning initiatives to achieve strategic business objectives. Many of the world’s best-known corporations use Click2learn’s technology to improve workforce performance, educate customers, and publish large volumes of learning content. Click2learn’s clients include Accenture, Albertsons, American Airlines, AstraZeneca, Century 21, Fujitsu, Microsoft, Pfizer, Symantec, and Towers Perrin. Based in Bellevue, Wash., Click2learn (, 800/448-6543) operates offices in the United States, Europe, Australia and Japan.

This announcement contains forward-looking statements that involve risks and uncertainties, including information contained in this document where statements are preceded by, followed by or include the words “believes,” “plans,” “intends,” “expects,” “anticipates” or similar expressions. For such statements, The Company claims the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from the results predicted, and reported results should not be considered as an indication of future performance. Factors that could cause actual results to differ from those contained in the forward-looking statements include, market acceptance of Click2learn’s e-learning solutions and competing e-learning offerings, the ability to successfully implement Click2learn’s solutions and increase revenues, the ability to successfully address technological developments and standards and the risk factors set forth in filings the Company has made with the SEC.

Click2learn, Aspen and ToolBook are trademarks of Click2learn. All other company and product names are the trademarks of their respective owners.



Karen Peck,


(Marketing Communications)

John Atherly,

425/637-1557 (Investor Relations)