Benchmarks of Web-Based Instruction: A Comparative Study of Student and Instructor Expectations

April 28, 2003

Developed by the Institute for Higher Education Policy (IHEP), “Quality on the Line: Benchmarks for Success in Internet-Based Distance Education” is a comprehensive report that identifies 45 quality benchmarks of effectiveness for distance learning in higher education. The document reports ratings for each benchmark based on a survey of instructors, administrators and students at several institutions.

In this study, a 44-item instrument based on a subgroup of 22 benchmarks from the “Quality on the Line” report was administered to the students and instructor of an introductory graduate-level, web-based education research methods class at three points in time: prior to the course, during the course, and upon the completion of the course. Student and instructor attitudes and their ratings of the importance of these measures are presented for comparison along with the norms published in the IHEP report.

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