Arrow Electronics Selects Aspen to Drive Training Intiative for 5,000 Employees Across North America

September 17, 2002

Arrow will use the highly acclaimed Aspen LMS to integrate training information from different divisions throughout the company into a centralized, blended learning program with a single point of management. Aspen will allow Arrow Electronics to manage all aspects of learning through Arrow University — from traditional, instructor-led classes to web-based curriculum. Arrow will also use Click2learn’s ToolBook(TM) desktop authoring software to develop approximately 120 online courses encompassing various topics.

The delivery of these courses through Aspen will enable Arrow’s training managers to assess skill levels and track individual employee’s progress within the curriculum. Through Aspen, Arrow Electronics’ managers will also be able to review assessments and required learning events to ensure that employees attain the necessary competencies to effectively perform in the workplace.

“Our continued relationship with Click2learn is a direct result of their ability to deliver technology solutions that are scalable to our changing needs,” said Jeff Wilbert, manager, Operations Training Tools & Technology at Arrow Electronics. “Aspen has enabled us to implement one of the most sophisticated training programs in our industry, one which will revolutionize the way learning occurs at Arrow Electronics.”

“We’re pleased to be the underlying technology for Arrow University, especially as the company expands its use of e-learning to gain a strategic advantage in the highly competitive electronic component market,” said Kevin Oakes, chairman and CEO of Click2learn. “Many of our customers have identified a corporate university, encompassing an enterprise-wide, centralized learning strategy, as a great way to leverage the collective knowledge of the workforce and improve business performance. A unified, robust, easy-to-implement platform is often a critical component for success. Aspen, which encompasses more methods for disseminating and managing knowledge & courseware than any platform on the market today, has already been successful at Arrow Electronics.”

“Based upon the learning foundation they have established over the past two years, Arrow Electronics has recently been recognized by Training Magazine as number 61 in their 2002 assessment of the Top 100 training organizations in the country,” continued Oakes. “We fully expect that Arrow University, which is powered by Aspen and features over 400 titles that they developed using Toolbook, will help Arrow Electronics to be rated even better in next year’s assessment.”

Described by industry analysts as the new model for enterprise learning technology, Click2learn’s Aspen platform is designed to facilitate the capture, management and dissemination of corporate knowledge to improve productivity and business performance. More information on Aspen can be found at

About Aspen 2.0

The highly acclaimed Aspen enterprise productivity application suite enables organizations to strategically manage corporate knowledge and workforce productivity to improve business performance.

With Aspen 2.0, the brand new version of the Aspen Suite, organizations can — for the first time — enjoy a comprehensive, integrated solution for their learning needs. Aspen facilitates information management, knowledge exchange and multi-modal training, all under one platform with one seamless user experience. The Aspen Suite 2.0 Suite consists of separate, but integrated modules such as:

— Learning Management (LMS)

— Learning Content Management (LCMS)

— Virtual Classroom (VCS)

— Performance Management

— Collaboration, Knowledge Exchange & Instant Messaging

— Information Management

— Simulation Creating and Editing

— Auditing & Compliance Tracking

Whether organizations choose to deploy the entire Aspen suite, or to integrate select Aspen applications with existing infrastructure, Aspen’s standards-based (AICC, SCORM, XML, etc.) modular and open architecture is designed to lower the total cost of ownership of learning solutions.

About Arrow Electronics

Arrow Electronics is one of the world’s largest distributors of electronic components and computer products and a leading provider of services to the electronics industry. Headquartered in Melville, New York, Arrow serves as a supply channel partner for more than 600 suppliers and 175,000 original equipment manufacturers, contract manufacturers, and value-added resellers through more than 200 sales facilities and 23 distribution centers in 40 countries and territories.

About Click2learn

Click2learn (Nasdaq:CLKS) is a provider of enterprise software for Global 2000 organizations seeking to capture, manage and disseminate knowledge throughout their extended enterprise. Using Click2learn’s Aspen Enterprise Learning Platform, organizations can deploy highly interactive, personalized learning initiatives to achieve strategic business objectives. Many of the world’s best-known corporations use Click2learn’s technology to improve workforce performance, educate customers, and publish large volumes of learning content. Click2learn’s clients include Accenture, American Airlines, AstraZeneca, Century 21, Fujitsu, Microsoft, Pfizer, Symantec, and Towers Perrin. Based in Bellevue, Wash., Click2learn (, 800/448-6543) operates offices in the United States, Europe, Australia and Japan.

This announcement contains forward-looking statements that involve risks and uncertainties, including information contained in this document where statements are preceded by, followed by or include the words “believes,” “plans,” “intends,” “expects,” “anticipates” or similar expressions. For such statements, The Company claims the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from the results predicted, and reported results should not be considered as an indication of future performance. Factors that could cause actual results to differ from those contained in the forward-looking statements include, market acceptance of Click2learn’s e-learning solutions and competing e-learning offerings, the ability to successfully implement Click2learn’s solutions and increase revenues, the ability to successfully address technological developments and standards and the risk factors set forth in filings the Company has made with the SEC.

Click2learn, Aspen and ToolBook are trademarks of Click2learn. All other company and product names are the trademarks of their respective owners.



Karen Peck


(Marketing Communications)


John Atherly


(Investor Relations)