Adelphia Selects Click2learn’s Aspen Platform To Manage Enterprise Learning for 20,000 Employees

September 11, 2001

Click2learn (Nasdaq:CLKS) has been selected by Adelphia (Nasdaq:ADLAC) — one of the nation’s leading cable companies — as the e-Learning platform and solution provider serving more than 20,000 employees.

Using the Aspen Learning Management Server (LMS), Click2learn’s leading skills and competency-based learning management system, Adelphia will be able to deliver, track and manage all of the company’s training programs — including leadership development, sales skills, product training, customer service, technical certifications, call center training and new employee orientation.

Click2learn’s robust learning management solution will provide a single point of management for Adephia’s blended learning program encompassing instructor-led classes, live e-Learning classes delivered synchronously through Interwise, as well as personalized online asynchronous learning content and courses. Aspen LMS will also integrate with Adelphia’s quality monitoring system for its call centers.

“By choosing Click2learn, Adelphia recognizes the significant advantage in partnering with one company for its entire e-Learning strategy,” said Gail Cagle, Vice President of Training of Adelphia. “There are fewer integration issues and costs to deal with, and it was important for us to choose a market leader.”

Click2learn’s solution enables Adelphia employees to choose courses, track their progress, and select specialized learning paths. By providing employees with the power of personalized and managed e-Learning, Adelphia will be able to decrease its time to market for new product and services. Using Click2learn’s Aspen LMS, managers can analyze an employee’s skills, identify gaps, assign specific courses and certify an employee’s understanding of content. Using Aspen LMS’ “Qualified Employee Finder,” managers will also be able to identify current employees, temps, or “candidates” possessing the skills necessary to quickly fill job openings.

Through Aspen, Click2learn will provide Adelphia access to content from top third-party course providers. In addition, Adelphia will also use Click2learn’s market-leading ToolBook e-Learning authoring software, enabling the company to quickly and easily create new e-Learning content.

“Fast moving companies like Adelphia understand that, with e-Learning, they can quickly disseminate and manage knowledge despite having a large, widely dispersed audience with limited time,” said Kevin Oakes, President and CEO of Click2learn. “With Click2learn’s learning management platform, Adelphia will be able to integrate all aspects of online content, virtual classrooms, and traditional instructor-led training through one, central and unified platform. By doing so, they’ll be able to reduce costs, and improve the learning experience at the same time.”

The company’s learning initiative covers the option to deploy other components of Click2learn’s recently announced Aspen Enterprise Learning Platform, designed to offer end-to-end e-Learning solutions and manage richer, personalized learning. The full Aspen suite shipped commercially in early September.

About Adelphia

Adelphia is one of the nation’s leading cable companies with more than 5.5 million residential customers nationwide. In addition to cable entertainment, Adelphia offers digital television, high-speed internet access, long distance telephone service, and paging. Its largest subsidiary, Adelphia Business Solutions, is one of the nation’s fastest growing Integrated Communications Providers (ICP), offering a wide array of advanced services to the business marketplace.

Adelphia Media Services, the cable advertising division, continues to grow in magnitude along with the Adelphia organization. Cable is quickly becoming the medium of choice for national, regional and local advertisers, and Adelphia Media Services provides the latest in digital commercial insertion services.

About Click2learn

Click2learn (Nasdaq:CLKS) is a provider of enterprise software for Global 2000 organizations seeking to capture, manage and disseminate knowledge throughout their extended enterprise. Using Click2learn’s Aspen Enterprise Learning Platform, organizations can deploy highly interactive, personalized learning initiatives to achieve strategic business objectives. Many of the world’s best-known corporations use Click2learn’s technology and award-winning content development services to improve workforce performance, educate customers, and publish large volumes of learning content. Click2learn’s clients include Microsoft, Fidelity Investments, Wells Fargo, Symantec, Prudential, American Airlines, ADC Telecommunications, Ernst & Young and the New York Stock Exchange.

Based in Bellevue, Wash., Click2learn (, 800/448-6543) operates offices in the United States, Europe, and Japan.

This announcement contains forward-looking statements that involve risks and uncertainties, including information contained in this document where statements are preceded by, followed by or include the words “believes,” “plans,” “intends,” “expects,” “anticipates” or similar expressions. For such statements, The Company claims the protection of the safe harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. Actual results may differ materially from the results predicted, and reported results should not be considered as an indication of future performance. Factors that could cause actual results to differ from those contained in the forward-looking statements include, market acceptance of Click2learn’s e-learning solutions and competing e-learning offerings, the ability to successfully implement Click2learn’s solutions and increase revenues, the ability to successfully address technological developments and standards and the risk factors set forth in filings the Company has made with the SEC.

Click2learn and Aspen are trademarks of Click2learn. All other company and product names are the trademarks of their respective owners.